What Are Cookies?
Cookies are small text files that are placed on your device (computer,
tablet, or mobile phone) when you visit a website. They allow the
website to recognise your device on subsequent visits, remember your
preferences, and provide a more personalised experience. In addition to
cookies, we also use similar technologies including web beacons, pixel
tags, local storage, and session storage. This Cookies Policy applies to
all of these technologies collectively.
Why We Use Cookies
ClubBet uses cookies and similar technologies to: ensure our platform
functions correctly and securely; keep you logged in during your
session; remember your preferences such as sport selection and odds
format; analyse how Members use our Services so we can improve them;
detect and prevent fraud and unauthorised access; serve personalised
promotional content; and measure the effectiveness of our marketing
campaigns.
Types of Cookies We Use
Essential (Strictly Necessary) Cookies: These cookies
are required for the ClubBet platform to function. Without them, core
features such as account login, the betslip, deposit processing, and
geographic access controls would not work. Essential cookies cannot be
disabled. Examples include session authentication tokens, CSRF
protection cookies, load balancer routing cookies, and geographic
restriction enforcement cookies.
Performance and Analytics Cookies: We use analytics
tools (including Google Analytics) to understand how Members interact
with our platform — which pages are visited most, how long sessions
last, and where Members encounter errors. All data collected via
performance cookies is aggregated and anonymised; it cannot be used to
identify you personally. You can opt out of Google Analytics tracking by
installing the Google Analytics Opt-out Browser Add-on.
Functional Cookies: These cookies remember choices you
make to improve your experience. Examples include your preferred sport,
odds display format (decimal or fractional), notification settings, and
whether you have dismissed certain banners. Disabling functional cookies
means the platform cannot save these preferences between sessions.
Marketing and Advertising Cookies: We and our
advertising partners use these cookies to show you relevant promotions
on our platform and third-party sites, and to measure the performance of
our marketing campaigns. Marketing cookies track your browsing activity
across websites and apps. You can opt out of marketing cookies at any
time via our Cookie Settings panel.
Third-Party Cookies
Some cookies on our platform are set by third-party services we use.
These third parties set and control their own cookies in accordance with
their own privacy policies, over which ClubBet has no control.
Third-party services that may set cookies include:
Google Analytics — anonymous website analytics and
audience measurement. See Google's privacy policy at
policies.google.com/privacy.
Stripe — payment processing and fraud prevention. See
Stripe's privacy policy at stripe.com/privacy.
Sift — fraud detection and device fingerprinting. See
Sift's privacy policy at sift.com/privacy-policy.
We review our third-party service providers annually and update this
list accordingly.
Cookie Duration
Cookies can be either "session cookies" or "persistent cookies". Session
cookies are stored temporarily and are automatically deleted when you
close your browser. Persistent cookies remain on your device for a set
period or until you delete them manually.
Specific durations: essential authentication cookies — 30 days (or until
logout); preference and functional cookies — 12 months; analytics
cookies — up to 24 months; marketing cookies — up to 12 months. Exact
durations may vary depending on how the cookie was set and whether you
have cleared your browser's cookie cache.
How to Manage Your Cookie Preferences
You can manage your cookie preferences at any time through our Cookie
Settings panel, accessible via the banner that appears on your first
visit or via the link in the website footer. Note that disabling certain
cookies may impact the functionality of the ClubBet platform.
You can also manage cookies through your web browser settings. Most
browsers allow you to view all cookies stored on your device, delete
individual cookies or all cookies, block cookies from specific sites,
and block all third-party cookies. Instructions for managing cookies
vary by browser — please refer to your browser's help documentation.
Common browsers: Chrome (Settings → Privacy and Security → Cookies);
Firefox (Settings → Privacy & Security); Safari (Preferences → Privacy);
Edge (Settings → Cookies and site permissions).
Please note that if you clear all cookies, your ClubBet session will be
terminated and your preferences will be reset. Essential cookies will be
re-placed the next time you visit the site.
Do Not Track
Some browsers include a "Do Not Track" (DNT) signal. Currently, there is
no industry-wide standard for responding to DNT signals, and our
platform does not alter its data collection practices in response to DNT
browser settings. We recommend using our Cookie Settings panel to manage
your specific preferences.
Changes to This Policy
We may update this Cookies Policy from time to time to reflect changes
in the cookies we use or in applicable laws. When we make material
changes, we will notify you via the Cookie Settings banner on your next
visit to the platform.
Contact Us
If you have any questions about our use of cookies or this policy,
please contact our Privacy Officer at
[email protected].
Last updated December 2024.
